Delivery & Returns

Delivery can be to any UK address. Please be aware if your payment card is registered to a different address your dispatch will be delayed whilst we confirm your identity. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.

All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Delivery is within 72 hours of payment confirmation, but is subject to availability. However please be aware, delivery may take up to five working days.

The value of your order will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time. Should you wish to have an am or pm delivery, or a weekend delivery, please call us and we can arrange for a premium.

MR Nurseries will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and MR Nurseries shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Postage
You will only pay one delivery charge per order, which ia calcuated using the your actual £ spend. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.

Force Majeure
MR Nurseries shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Returns
If you need to return a product purchased from MR Nurseries please contact us by telephone within 72 hours of reciept of your goods.  The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us.

The goods should also be returned with their original box, packing and accessories.

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 10 working days.

Please post returns to the following address:

MR Nurseries
67 Kendale Road
Bridgwater
Somerset

TA6 3QE
United Kingdom

This returns policy does not affect your legal rights.

Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the MR Nurseries website, or by phoning us on 01278 456271.

All orders taken before 2pm will be processed within 24 hours.